We are proud of our reputation for listing only the best properties - yours included- and that’s why every property that Kotihost handles is thoroughly checked before taking guests. We set our standards high so that you get more bookings, and if something doesn’t meet our standards, we do all we can to ensure it does.
Our 24/7 service is for your guest’s convenience, and at Kotihost we make money only when you do, so it is in our interest to ensure your guests get the absolute best service. Think of us as your very own front desk service, and you can relax knowing that your guests’ enquiries are answered, bookings are made and they have full support, at all times of the day.
We are more than happy for you to use a local cleaning team and service providers of your choice - just let us know and we’ll take it from there - but if you don’t already have someone you trust, we can recommend local companies that we have vetted for you. Just ask Kotihost and let us take the strain out of your vacation rental!
Just in case you’re not convinced, here’s why you need Kotihost to take on your vacation rental.
You really can leave everything in our hands! Entrust your property to us and we will handle all enquiries for you and arrange all bookings too. What’s more, we know that potential guests like to be dealt with efficiently, so it’s our goal to reply to any enquiry within 15 minutes. This prompt and dedicated service means you get more business, and you can leave it all to us!
We will give your guests clear and full directions to the property, we’ll arrange for any requirements that have to be actioned, and we will liaise with the chosen cleaning and service team to ensure your property is spotless and ready to impress the guests when they arrive. At Kotihost it is our aim to make sure guests enjoy the best possible experience when staying at properties we handle, and that benefits you too.
You want your guests to leave positive reviews and feedback for their stay in your property, and so do we! Our 20% fee is taken only when the property is booked, so it’s in our interests as well as yours to make sure feedback is followed up. We invite guests to leave feedback and reviews in a friendly and approachable manner, and if there happens to be question your guests have - or any negative comments - Kotihost will make sure these are attended to and resolved. Like all our owners you want guests to have such a great time they book again, and so do we! Leave it to us to handle reviews, and we’ll help boost your rankings too.
With every property we handle Kotihost promises guests that they will be staying in a home that is up to standard, is as described and is clean and well-maintained. Guests staying at a property that is fully ready for them when they arrive, and continues to impress throughout their stay, will not only be inclined to book again, but will also leave a review that will inspire others - that’s what Kotihost aims for so that we can boost your bookings.
As part of the Kotihost package your property will be covered by up to a $1million in liability insurance when booked through Airbnb. Furthermore, you can rest assured that we carry out a full check of each potential guest, just in case they have been red flagged by other rental properties! At Kotihost, you get the best quality cover, and the best quality guests.